PMA General Liability Claims Management

Our claims professionals have extensive knowledge of state jurisdictional issues, including regulatory, medical and legal matters. You'll work with experts who understand specific claims issues affecting your business throughout the country.

Litigation Management

We aggressively manage litigated claims. Highlights of our program include:

• A network of claims specialists who are dedicated to handling high-exposure and complex claims.
• A stringent defense counsel selection process and required adherence to rigorous guidelines.
• Access to our house counsel operation* for more cost-effective representation of commercial liability claims.
• Array of negotiation tools and resources used to resolve claims fairly and cost-effectively.
  Frequent use of arbitration, mediation and structured settlements.
• Legal bill audit program for consistent and thorough review of legal bills to ensure billing guideline compliance.

*In select jurisdictions.