PMA employees represent some of the most knowledgeable experts in the
insurance industry. As such, throughout the course of a year, we author
articles, speak at seminars, get quoted in news articles, host
information sessions and much more. It's another part of our business
commitment to you that not only involves building our knowledge, but
also sharing it with our clients and business partners. Here are just a
few of the activities PMA experts were involved with last year.
Kurt Schuhl, PMA SVP & Chief Claims
Officer, and Jim Klotz, PMA SVP & Chief Information Officer, were
interviewed by Insurance Networking News for an article regarding PMA's
outstanding customer service. The article, "PMA Earns High Customer
Service Scores," ran in the April 2006 issue.
David Sweigard, Business Development
Manager, recently received a lifetime appointment to the Insurance
Roundtable of Baltimore. The Roundtable works to foster an open exchange
of ideas between insurance agents, companies and support groups, and is
committed to raising professional and educational standards within the
industry.
A group of PMA Management Corp. (our
third-party administrator) colleagues from our New York Office, led by
Frank Altiere, PMAMC President, Chuck Bolesh, PMAMC
Account Executive, and Paul Coderre, Senior Risk Control
Consultant, sponsored a workers' compensation seminar. Attended by 45
clients and prospects, the seminar covered a number of workers'
compensation topics such as what makes a good program work, reform in
New York and accident investigation. Feedback from attendees was
extremely favorable and most survey respondents rated the seminar as
"excellent."
Jim Sheridan, Risk Control
Specialist, authored an article in the Spring 2006 issue of HealthBeat,
a newsletter produced by the American Society of Safety Engineers (ASSE).
In his two-page article, Jim discussed the who, what, when and how of
proper accident investigation procedures. The newsletter was distributed
to the more than 30,000 active ASSE members.
Jim Sheridan and Christine
Zichello, Risk Control Specialist & RN, delivered a presentation on
how to handle patients and residents safely to the Society for Health
Care Risk Management of New Jersey. Addressing approximately 30 risk
managers from across the state, Jim and Christine presented a
comprehensive program including legislative initiatives (national and
state), action steps for developing a safe handling program, and a
cost/benefit analysis for determining a program's effectiveness.
At last year's annual conference for the
Pennsylvania Workers' Compensation Bureau, Susan Christ, Regional
Claims Supervisor, participated as a panel speaker on the topic "Legal
Updates & Trends," while Glenda Shreffler, Claims Service
Adjuster, participated as a panel speaker on the topic "As the Claim
Turns."
Norm Harris, Sr. Risk Control
Specialist, and Ken Child, Risk Control Specialist, were invited
to speak at Philly I-Day 2006, an annual insurance event sponsored by
the Philadelphia Chapter of the CPCU Society. Norm and Ken discussed the
importance of disaster preparedness and resiliency planning as they
relate to the avian flu virus, fire, flooding, wind and terrorism. More
than 350 insurance professionals from the Philadelphia area attended.
Patty Soppe, Sr. Risk Control
Specialist, participated in a Risk Control discussion with the head of
the Occupational Safety & Health Administration (OSHA) in Washington,
DC. OSHA requested that a colleague from PMA attend the meeting to help
generate ideas for obtaining additional federal funding to help make
American businesses safer and more profitable.
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