December 2007*  -- Learn what clients are saying about PMA's service; check out our new safety training available to clients online; read about (and then listen to) a podcast on captives from our VP of Specialty Markets; and see how we've helped the City of Cumberland, Md. save nearly $600,000 on its workers' compensation claims.

• Clients Give PMA High Marks

• New Medical eBilling System

• Easier Risk Control Training

• PMA's Industry Expertise

• PMA Clients Celebrate Milestones

• City of Cumberland Sees Big Savings with PMA

July 2007* -- See what's new with PMA Cinch, our online risk management information system, and what users are saying about its latest enhancements. Learn more about PMA's ongoing commitment to fighting insurance fraud and how PMA Risk Control helped one of its Florida clients reach a safety milestone. Also review how PMA can help to address your international business risks and why a PMA client has the #1 Workers' Compensation Program in New Jersey.

• PMACinch, A Risk Management Information 'Super' System

• Fighting Fraud

• Transitions Optical, Inc. Reaches Risk Control Milestone

• PMA President/CEO Testifies Before Congress

• PMA Global Envoy

• Somerset Medical Center

April 2007*  -- Review the four phases of emergency preparation planning and learn the next steps that you can take now to begin creating a plan for your organization. Also learn more about PMA's customizable property insurance programs and our recent customer service results in the areas of medical bill turnaround, call answer speed and quality assurance. Take a look at what some of our PMA experts were up to in the insurance industry last year. And read firsthand what PMA Management Corp.'s TPA services are doing to help Rockland County, NY reduce its workers' compensation insurance costs.

• Emergency Preparation Starts with a Good Plan

• Protecting Your Property - Being Prepared Also Means Being Covered

• 'Ease of Doing Business' Means Fast, Effective Service for PMA Clients

• A Team of Industry Experts in Your Insurance Corner

• PMAMC's TPA Services help Rockland County Reduce its Workers' Compensation Costs

November 2006*  -- Learn what PMA is doing to stay ahead of the projected increase in national health spending with programs and strategies for managing your workers' compensation medical costs. Read a recap of the address our President and CEO delivered at the 61st Annual Workers' Compensation Educational Conference this summer. See how PMA service and execution made a big difference for clients this year. And check out what the success of our Risk Control services and Commercial Auto coverage has meant for the Wyoming Valley Health Care System. It's all in this issue.

• Managing Your Workers' Compensation Medical Costs

• An Industry That Makes a Difference

• Proven Loss Control Resources at Your Fingertips

• PMA Comes Through in 2006 Quick Review

• PMA Risk Control and Commercial Auto Client Success Story

Exploring captives as a viable risk transfer option is the focus of our August 2006* issue of Directions. Learn not only about PMA's captive operations, but also the services that come with a PMA captive and which market conditions are best for captive formation. In this issue, we also highlight recent enhancements to our package and commercial auto products and detail how PMA clients can access an online disaster recovery planning tool via our web site. In addition, read how a PMA-carried rent-a-captive has helped Goodwill Industries to realize improved loss control through a coordinated claims approach, faster access to claims online and a self-assessment risk control program.

• Captives, A Viable Risk Transfer Option

• PMA Package Insurance, PMA Premier and PMA Elite

• Open for Business, an Online Disaster Recovery Planning Tool

• Passion for Risk Control

• PMA Management Corp. Celebrates 15 Years of Service

• Rent-a-Captive Works Wonders for Goodwill

Managing your total cost of risk is focus of our April 2006* issue of Directions. Learn about PMA's Alternative Risk Transfer options and how organizations can reduce the total cost of risk through a variety of ways, from proactively implementing risk control solutions to promptly reporting claims to returning employees to work. In this issue, we also provide an overview of the results of PMA's Client Satisfaction Survey. In addition, see how Prince William County, Virginia, a client of our TPA, PMA Management Corp., achieved exceptional cost reductions and return-to-work success.

• Managing Your Total Cost of Risk

• PMA Alternative Risk Transfer Options

• Maximizing PMA's Services

• PMA Launches New Advertising Campaign

• Information on Implementing an Effective Return-To-Work Program

• Survey Shows Clients Pleased with PMA Service

• Success Story, Prince William County, Virginia

The cover story of our Fall 2005* issue of Directions focuses on how PMA Risk Control Services can change and improve an organization's safety culture. In this issue, we also celebrate the 90th Anniversary of The PMA Insurance Group. Learn more about our history and our emergence into one of the country's leading workers' compensation experts. Also, see how two of our clients, Clemens Family Markets and Veka, Inc. have been achieving success with their programs. Finally, read about PMA's enhanced commercial multi-peril products, PMA Premier and PMA Elite.

• PMA Risk Control Services
• PMA's Risk Control Team Gives Your Business the Edge
• VEKA, Inc. Transforms Employee Attitudes on Safety and Enhances Results
• Clemens Family Markets: Delivering Strong Results
• Letter from the President and CEO
• PMA Evolves Over the Last 90 Years to Meet Customer Needs
• PMA Premier and PMA Elite
• Update: Workers' Compensation State of the Union

* The Directions articles provided in this website speak as of the date of their publication, and the Company disclaims any obligation to update.