PMA Insurance Group | Risk Control Services

RISK CONTROL SERVICES

It's impossible to eliminate all risks, so we partner with our clients to help them better identify, assess, and control them.

PMA is a risk management specialist. We know that a one-size-fits-all solution simply won't deliver the value our clients require. That's why we employ a comprehensive and consultative approach that yields better protection for our clients' businesses and employees, reduced costs, and better bottom-line results.

Better Service. Better Results.
PMA risk control experts consult with our clients to enhance the way they manage property and liability exposures, fleet operations, and workplace safety risks. We can provide an in-depth risk management assessment, an analysis of historical losses vis-à-vis industry benchmarks, and an action plan to reduce loss potential through best practices. And along the way we provide scheduled "stewardship reports" to document our shared results. Our approach is:

Practical. We recommend strategies and tactics to more effectively identify and manage risks, which help our clients lower their costs of risk and improve their returns on investment.
Expert. Our Risk Control Consultants are highly knowledgeable, experienced and credentialed – Associate in Risk Management (ARM), Certified Safety Professional (CSP), and Certified Property & Casualty Underwriter (CPCU) designations.
Technical teams. We also operate a network of highly skilled technical teams staffed with PMA Risk Control Consultants who are leaders in their fields – health care, education, public entities, construction, manufacturing – for specific, state of the art solution recommendations.
Tailored. Our approach is truly consultative. We maintain a total focus on understanding and addressing each client's specific challenges, opportunities, and objectives.
High Touch. Our service-driven culture translates into exceptional client support and satisfaction.
Effective. Leveraging our experience and expertise, along with a suite of world-class tools and resources, we develop a customized and strategic plan to control risk, reduce overall business costs, and help our clients achieve tangible results.

Risk Control Resources
Through our innovative Websource portal, PMA offers a number of value-added risk control resources. Among them:

Online Forums. "Here to Help" is a convenient web forum where clients can interact with safety and compliance experts. Post a risk control question, and we will respond within 24 hours.
Web Events. Each month, PMA hosts a one-hour, web-based program about a timely topic free of cost to clients.
e-Learning Opportunities. Visit Websource to tap into our library of 300+ videos and DVDs, or to take advantage of discounts on third-party training programs about safety and compliance.
Technical Bulletins. Our regularly published bulletins offer practical, easy-to-understand guides to specific loss exposure and control situations. Publications cover seasonal topics, as well as emerging challenges and opportunities.
Insights. Clients receive our quarterly PMA Insights white papers, an educational series providing practical, actionable observations on risk management.
Other Tools and Resources. Our clients have access to an interactive, in-depth, disaster preparedness tool from the Institute for Business and Home Safety, as well as access to the Insurance Services Office, Inc.'s Engineering & Safety Service (E&S^TM) for news reports, technical bulletins, and other risk control insights.

Risk Control Services
We offer customizable consulting and training services to complement our collection of value-added resources:

Organizational Improvement. We work with clients to integrate safety into their corporate decision making and day-to-day operations to help move their organizations to "the next level."
Industrial Hygiene. Through risk assessments and exposure monitoring, our Certified Industrial Hygienists help clients anticipate, recognize, evaluate, and control occupational exposures in the work environment.
Occupational Health. We offer occupational health services and help organizations develop wellness programs. We also provide information on the risk impacts of an aging workforce and deliver loss analyses comparing workers' compensation losses with personal risk factors.
Driving Safety. We help reduce risks associated with driving motor vehicles on the job through driver education and training on high-risk driving behaviors. Our initiatives focus on how companies select, train and manage drivers.

Risk control services specific to insurance solution.

Additional Resources Available

Additional Information
Risk Control services are available to PMA Clients. For more information about these and other available services please contact your local PMA Risk Control professional or email